Choose Your Option

Simple, transparent pricing

You can start with a one-time visit at any point. If you want ongoing access and more flexibility, the Annual Care Membership is the best value.

Jesse Jones, MSN, APRN, CPNP-PC
You’re paying Jesse Jones, MSN, APRN, CPNP-PC — not a panel of rotating clinicians. Every visit, every message, every triage. 9 years of pediatric nursing behind the judgment you’re buying.
Which plan is right for your family?

 

How many children in your family?

Prices below update based on your family size. One-time visits are priced per visit, per child.

One-Time Telehealth Visit
$50–65
Per visit, per child · No subscription required
FSA / HSA Eligible*
New or non-established visit: $65 · Established visit: $50
A child is established if they have had a visit within the past 12 months.
  • Triage first screening
  • Pediatric telehealth visit
  • Evaluation, diagnosis, and treatment plan
  • Prescriptions when appropriate
  • Visit summary and next steps
  • Messaging available for visit-related questions
Get Started
Monthly Access Plan
$30/mo
For 1 child · Cancel anytime
Visit Fees FSA / HSA Eligible*
  • Triage-first screening year-round
  • Secure messaging for general questions and reassurance
  • Guaranteed message response within one business day
  • Priority scheduling
  • Visit availability within 24 to 48 hours
  • Same day and extended hour visits often available
  • Member visit rate of $40 per visit
  • Price lock while subscription is active
  • Cancel anytime

No visits included — this plan covers access, messaging, and priority scheduling. Visits are billed at the member rate of $40.

Get Started

HeroHouse pays for itself by your second avoided urgent care visit.

Urgent care (2 visits)

$150–$300
Typical copays of $75–$150 per visit, per child — plus the waiting room, the drive, and a different provider every time.

HeroHouse Annual Membership

$300/year
2 visits already included, $40/visit after that, secure messaging, priority scheduling, the same provider every time.

Most families have 2–4 visits per year per child. On the Annual Care Membership, that’s $300 + $0–$80 in additional visits — less than two urgent care copays at most plans, with the same provider every single time.

Honest Answer

"Why do I pay a membership fee and pay for visits?"

Because unlimited visit models work by spreading one provider across thousands of families. You get fast — but you get whoever is available. They don't know your child. They're reading the chart for the first time while you're talking.

We keep our patient panel small on purpose — so your provider actually knows your child's history, your family's preferences, and what was discussed last time. The membership covers that relationship: priority access, messaging, and a provider who remembers your kid. Visits are priced separately so we can stay small and stay yours.

The real math

Most families have 2–4 visits per year per child. On the Annual Care Membership, that's $300 + $0–$80 in additional visits — with 2 visits already included. That's less than two urgent care copays at most plans, and you see the same provider every single time.

Looking for ADHD, anxiety, or depression management? See our Behavioral Health Plans for structured pediatric behavioral health coverage (ages 6–17).

Behavioral Health Plans
Side by Side

Compare your options

FeatureOne-Time VisitMonthly PlanAnnual Membership
Subscription requiredNoYesYes
Telehealth visits includedNoneNonePooled family visit bank
Visit cost$50 established / $65 new$40 member rateDraws from pool; $40 after
Secure messagingVisit-related onlyBroader scopeBroader scope
Guaranteed message responseAs availableWithin one business dayWithin one business day
Priority schedulingNoYesYes
Visit availabilityBased on availability24–48h · same-day often24–48h · same-day often
Annual wellness check-inNoNoYes
Price lockNoWhile activeYes

All plans include triage-first screening, FSA/HSA-eligible visit fees, and a superbill for reimbursement. On mobile, scroll the table left to right to see all columns.

Insurance & Payment

Self-pay practice

How payment works

We are a self-pay practice. Visits are documented using standard medical coding. Families may submit a superbill to their insurance if desired. Reimbursement depends on the individual insurance plan and is not guaranteed.

Lab & prescription costs

Prescriptions and any laboratory testing are not included in the visit price and are subject to the policies and fees of the pharmacy or lab, including any applicable insurance coverage.

FSA / HSA Reimbursement

All visits include a superbill with diagnosis (ICD-10) and procedure (CPT) codes that can be submitted to your FSA, HSA, or insurance for reimbursement. Visit fees are qualified medical expenses and may be reimbursable through your flexible spending or health savings account. For Annual Care Members, included visits from your pooled visit bank also receive a superbill reflecting the member visit value ($40 per visit), so those visits can be submitted for reimbursement as well.

*Please note: Monthly subscription fees and annual membership fees are not guaranteed to be FSA or HSA eligible, as they cover access rather than a specific medical service. Individual visit fees documented on your superbill are the reimbursable component. Reimbursement is subject to your individual plan administrator's policies. We recommend checking with your FSA or HSA provider for your specific coverage.

Ready to Start

Not sure which option is right?

If you want care only when your child is sick, one-time visits are a great place to start. If you want easier access and predictable costs, the Annual Care Membership offers added peace of mind. You can always begin with a visit and choose a membership later.

Start a Membership Schedule a Visit

Medical emergencies: call 911. If your child has severe symptoms, go to the nearest emergency department.